Referral

Elevate Advocacy exists to ensure that care experienced young people (and other marginalised groups) are heard, supported and empowered as they navigate life beyond care. We provide independent, trauma informed advocacy that helps care leavers understand their rights, express their views and access the services and opportunities they deserve.

We work alongside care leavers to challenge inequality, remove barriers and promote positive outcomes in areas such as housing, education, health, employment and wellbeing. Above all, we are committed to amplifying lived experience, promoting dignity and respect and supporting care leavers to build confident, independent futures.

Elevate Advocacy

Elevate Advocacy is committed to protecting your privacy and handling your personal data in a safe, lawful and transparent way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What information we collect

When you complete this form, we may collect personal information including (but not limited to):

• Your name, address, date of birth, and contact details
• Information about your needs, circumstances, and the support you are seeking
• Details of services you are involved with
• Any other information you choose to provide that is relevant to your advocacy support

2. How we use your information

We use your information to:

• Provide independent advocacy support
• Understand your needs and represent your views, wishes and feelings
• Communicate with you and where you have given consent, with other professionals or services
• Meet our legal, safeguarding and contractual obligations

We will only use your data for purposes that are necessary and relevant to the support we provide.

3. Lawful basis for processing

We process your personal data under the following lawful bases:

• Your consent
• Performance of a task carried out in the public interest
• Legal obligation, where applicable

You have the right to withdraw your consent at any time.

4. Consent to share information / speak to services

By signing this form, you give consent for Elevate Advocacy to:

• Contact relevant professionals, organisations, and services on your behalf
• Share and receive relevant information necessary to support your advocacy needs

We will only share information that is necessary, proportionate and relevant.
You can limit or withdraw this consent at any time by informing us.

5. Confidentiality and safeguarding

All information is treated as confidential. However, confidentiality may be breached if:

• There is a risk of serious harm to you or others
• We are required to do so by law

Where possible, we will discuss this with you first.

6. How we store your information

Your information is stored securely, whether held electronically or in paper form and is only accessible to authorised staff. We keep your data only for as long as necessary, in line with our retention policy.

7. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact details

If you have questions about this statement or how your data is used, you can contact:

Elevate Advocacy
Email: enquiries@elevateadvocacy.co.uk

9. Complaints

If you are unhappy with how we handle your data, you have the right to make a complaint to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk

We encourage you to contact us first so we can address any concerns promptly.